Today, businesses and security teams are under immense pressure to manage huge stacks of security alerts. However, the resulting alert fatigue is failing security teams and customers. Businesses need to adopt a new preventative strategy, lessen the noise, produce better results, and retain their best talent.
Today, SOCs are more crucial than ever, and SOC analysts are overworked due to the reactive, persistent, and “always on” mode demanded by their roles. As a result of overwhelming workloads, low morale, and new security products founded on legacy approaches, the cybersecurity industry is in danger of losing talented analysts.
There is already a dearth of qualified security professionals. A 2021 “(ISC)2 Cybersecurity Workforce Study” estimates the global shortage at 2.72 million. Increased workloads are a significant factor in burnout. According to the “CIISec State of the Profession 2020-21” report, 51% said that the stress of their roles kept them up at night, and more than half said they were working longer than full-time hours.
Effectively Addressing Alert Fatigue
Alert fatigue, false positives, and incident response workload are drowning security teams. Today, a majority of daily security alerts are false positives, and businesses spend just as much—if not more—on false positives as on actual attacks. Therefore, it should not come as a surprise that many IT experts will be quitting their jobs and maybe even the industry in the near future.
Protecting crucial business interests as well as individual and national interests is the responsibility of cybersecurity professionals. According to the Ponemon Institute and IBM Security 2022 Cost of a Data Breach Report, the average cost of a data breach is currently at an all-time high of US$4.35 million, and 83% of enterprises have experienced more than one breach. The lack of qualified candidates will only exacerbate the difficulties in maintaining fundamental interests, creating a vicious cycle. Since it is crucial for long-term business success, creating the best work environment possible to attract and retain highly competent individuals must be given top priority.
Access to Better Tools is Crucial
The issue of alert fatigue cannot be resolved by a few salary increases. Instead of chasing seemingly endless security alerts and false positives that lead nowhere and do not improve organizational security, a transformative new approach is required where cybersecurity professionals have access to better tools to apply their talents and efforts to address their priorities.
The security teams will not only be happier, but they will be able to maintain a work-life balance and add value to the company. Without this dual strategy for industry transformation, the best and the brightest will continue to re-evaluate their career paths and look for opportunities elsewhere, which would cause a significant destabilization of infrastructure.
Businesses need to adopt new strategies right away for preventing alert fatigue – one that emphasizes widespread prevention and provide solutions that significantly reduce false alerts and incident response. The reduced alert volume will allow for much-needed focus. By adopting a proactive strategy, cybersecurity professionals will have more time to focus on their top priorities, which include safeguarding their clients, thwarting threat actors, ensuring secure business continuity, and creating greater business value.
Instead of being bogged down with alerts, cybersecurity experts should be spending their time outwitting and outmaneuvering attackers. Their organizations will profit even more from the resulting security and protection. The cybersecurity industry can have a future in which employees can lead balanced lives and successful professions without compromising the security of critical networks.
Even though cyber threats are still evolving and growing, forward-thinking businesses that adopt innovatively, preventive strategies will reap the rewards of greater security, better business outcomes, and meaningful work for their cybersecurity teams.