SoSafe, Europe’s largest human risk management solution, has been named a Strong Performer in a recent report evaluating top vendors. This recognition underscores for SoSafe its position among top vendors and balanced approach to privacy, customer impact and innovation.
The Forrester Wave™: Human Risk Management Solutions, Q3 2024, published today, evaluates nine vendors based on their current offering, strategy, and market presence. According to the report, “[SoSafe] invests heavily in R&D, has a solid innovation process,” and “adheres to strict privacy-by-design principles and controls”. ]” Forrester is a leading market research firm known for its in-depth analysis across industries.
With the evolving threat landscape, traditional security training programmes are increasingly inadequate. Forrester’s decision to recognise Human Risk Management as a distinct category reflects the growing need for proactive, behaviour-driven solutions. SoSafe believes its recognition highlights its strong performance in this emerging field. The report validates for SoSafe the increased importance of these innovative approaches to building lasting security awareness.
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Commitment to innovation and privacy
“Organisations that have to balance privacy with innovation should look to SoSafe,” the Forrester report stated. This recognition adds to SoSafe’s highest possible scores across six evaluation criteria, including:
- Privacy and nagging considerations
- Reporting capabilities
- Dashboard
- GenAI for knowledge articulation (chatbots)
- Psychological considerations
- Innovation
Commenting on this recognition, Niklas Hellemann, psychologist and CEO of SoSafe, remarked, “In a market where legacy players and e-mail security add-on solutions often focused on large generic video databases in order to ‘tick the box’, SoSafe’s psychology-driven approach focuses on what truly matters: sustainable behavioural change and effective risk management.”
Andrew Rose, Chief Security Officer of SoSafe, added: “We believe the findings from Forrester align closely with our mission to empower organisations around the world through personalised solutions that address the full spectrum of human risk. Cybercriminals increasingly target personal domains, like professional social networks and private emails, which lie outside corporate defences. That’s why platforms like SoSafe, which put employees at the centre of security, are essential in building resilient security cultures.”
He further highlighted: “At the same time, we highly value data privacy. With our origins in the ‘motherland of privacy,’ we have built our platform with privacy-by-design principles at its core. SoSafe is now serving customers globally, but our commitment to privacy remains steadfast across all markets. We are committed to protecting individual data, fostering trust, and empowering employees to act securely – not employee monitoring.”
Innovating with a Human-Centric Approach
This year, SoSafe introduced key innovations to enhance its approach to human risk management: The Human Risk OS™ offers a highly personalised experience by minimising generic training and instead offering users tailored, relevant content, powered by Generative AI. By incorporating real-time risk detection and behavioural insights, the platform helps organisations manage security risks more effectively while streamlining the learning process for end-users.
As the Forrester report states, “The Human Risk OS™ aims to engage users by using positive psychology to reduce friction and drive visibility.”
In this context, Sofie, the GenAI-enabled live assistant, plays a pivotal role by empowering users to make informed security decisions in real time, while also providing security teams with actionable insights to enhance their response capabilities. The platform also includes improvements to the Phishing Report Button and PhishFeedback system, further enabling smarter decision-making and more effective risk mitigation.
Hellemann concludes: “We continue to push the boundaries of human risk management, with over 5,000 customers globally validating our bold, behaviour-driven strategy. With this recognition from Forrester and continued customer trust, SoSafe remains committed to empowering organisations worldwide to strengthen their digital self-defence.”
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