Lack of unity in security team culture, as well as vendor solutions, are detrimental to a productive and successful security strategy.
Despite the media frenzy surrounding large-scale security breaches and the remarkable growth of cyber espionage, there is still a fundamental disconnect between the conversations among security vendors pitching company boards and the front-line, real-time culture of security professionals dealing with threats every day.
From vendor to client, the C-suite to the security team, this lack of alignment is damaging to an effective and productive security strategy.
Accelerating Innovation with Unity
While security companies are valued at all-time highs around the world, experts are already sounding the alarm that market corrections are on the way, which will winnow the field. In the last two years, there have been huge market disruptions and consolidation, replacing vendors that had dominated those markets for decades because they couldn’t keep up with the pace of attacks and, as a result, couldn’t meet customer needs. No industry is immune to the innovation dilemma, and the security industry is no exception.
The security companies that succeed in creating a unified organizational culture that fosters high-functioning teams will be the ones who are actually able to capitalize on tailwinds on a consistent basis. Internal culture in the security industry continues to be a largely ignored aspect of the business, leaving everyone less prepared, if not handicapped, in the face of highly motivated attackers.
While most security companies are laser-focused on technology progress, releasing new solutions every quarter, and R&D, it’s easy to forget that there are people on the other end of the line that make it all happen. In truth, many executive leaders overlook the opportunity to bring their teams together around shared values, improved working methods, collaboration, and professional development. Instead, in the security industry, there is a burn-and-churn culture, where humans are expected to run at least as fast as machines, if not faster, with little or no personal incentive.
These practices jeopardize the ability to deliver continuous innovation and stay ahead of the competition. In a world where speed is critical to preventing a breach, it’s also critical to slow down and appreciate the importance of cultivating a culture where security professionals can grow, prosper, and be challenged in a positive way. Otherwise, organizations risk falling behind on their promises to customers and losing the competitive and market momentum required to address the major issues of cybersecurity.
Culture of Unity
One of the most pressing issues in cybersecurity today is a lack of expertise. There are widespread skill gaps in the security business, particularly in advanced new fields like artificial intelligence, cloud security, and zero trust, to name a few. Furthermore, customers frequently fail to adequately staff their teams, leaving security professionals swamped with notifications and their organizations vulnerable to attacks.
What makes matters worse is that the cybersecurity industry is churning out and promoting new gadgets, tools, and solutions at dizzying speed, many promising to address the problem on their own. Fragmentation, complexity, and confusion result from this “shiny new toy” symptom. Despite the fact that threat vectors are merging and evolving, most security solutions are still focused on a single attack entry point, without any overarching view of owning the outcome or operational aspects of security for the customer. And, they put even more burden on already stretched resources of an enterprise
It is past time for the security industry to rethink how it approaches these massive security concerns and create a new paradigm that promotes a unified approach to security operations. This may entail resisting the impulse to buy the newest, flashiest piece of technology or get into yet another fad. Instead, companies should concentrate on genuinely understanding the essential security building blocks that will strengthen their program across the board, as well as how to form partnerships with security vendors that will help them develop their security journey.
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