Critical Challenges of Security Operations Centers (SOCs)

Security Operations Centers

The first layer of protection for the firm is the Security Operations Centers (SOCs) analysts. To protect their company from cyber-attacks, enterprises must properly train their employees and give them the right tools.

Cyberattacks is also constantly getting more sophisticated; and the modern CISO is now accepting this reality and preparing for a “situation rather than an “if ” as cyber incidents grow more unavoidable. Here are some challenges of Security Operations Centers that businesses must not ignore:

More security alerts in more significant numbers

Productive time for all processes is being wasted in filtering through a torrent of security alerts, as the number of received notifications keeps growing. Most often, time is spent on a variety of tedious tasks to evaluate and assess the validity of the warnings, which frequently leads to alerts being missed or those with more severe repercussions sliding through the gaps, overlooked.

Security tools management

As an extensive range of security suites are being adopted by Security Operations Centers (SOCs) and CSIRTs, monitoring all of the data efficiently developed from the multiplying number of data points and sources is getting more complex. In order to effectively manage, monitor, and measure security operations and incident response processes, businesses need to be able to have a central source and a single platform to consolidate all information, as soon as it is generated. They also need to have a view of the overall security environment.

Also Read: Four Critical Cloud Security Risks that Businesses Need to Address  

Inadequate analyst knowledge acquisition

The workforce fluctuates, as it does in most businesses and sectors, but knowledge transfer is especially crucial within incident response teams and security operations centers to ensure the right action is taken as soon as possible. This helps to reduce the time between threat detection and incident resolution. It follows that this lack of information transfer will result in longer response times and waste resources.

Budget restrictions

Budgets are typically constrained in some way, shape, or form in most companies, big or small. A definite positive ROI often needs to be forecasted and/or shown in order to approve the expenditure. Justifying spending is never easy because security operations centers and incident response are relatively difficult to evaluate, monitor, and manage.

Organizations are investing more in cyber security measures as a result of the rise in cyberattacks, but it is hard to determine how much expenditure is necessary and how much it outweighs the gains it will make.

Legal & regulatory compliance

Meeting an increasing number of legal and regulatory requirements, including NIST, PCI, GLBA, FISMA, HITECH (HIPPA), and GDPR, as well as industry standards, will inevitably have an impact on any organization. But this impact may be significant depending on the particular industry security operations centers or location.

Enterprises need to devise new strategies to further cutting down the time between discovery and resolution as security incidents become more expensive. In order to keep their cyber incident under control, security and risk management leaders need to recognize that the company needs to invest in Security Orchestration, Automation, and Response (SOAR) technology and tools to help optimize their security operations centers proficiency, efficacy and quality.

No trained personnel

Finding qualified employees with expertise and training is one of the biggest problems Security Operations Centers are dealing with. The issue has also been aggravated by a rapid transition to cloud-based operating systems, infrastructure, and SaaS-based applications. When a company is unable to fill a talent gap, they have relied on an existing employee to fill the position. This could actually pose bigger risks, since, while this employee is under training, the business system could be exposed to risks due to a lack of security understanding.

Reconfiguration after every breach

When a particular threat has been resolved, it is time to adjust and reconfigure the security protocol for business systems. As businesses identify the source and implications of the threat, this is extremely important at the end of each assessment. As a result, they must obviously make the necessary adjustments to ensure that a similar breach never happens again.

Also Read: Key Strategies for Enterprise Cybersecurity in 2023

This can sometimes deteriorate over time among security operations center analysts, especially if they are juggling many false positives while looking for the genuine threat.

Security Operations Centers (SOCs) and/or a Computer Security Incident Response Team (CSIRT) are frequently employed by larger businesses today to monitor, manage, and react to incoming safety warnings. However, this comes with several ongoing issues. By considering above mentioned SOCs challenges, businesses can strategize their security measures more effectively.

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