Tech Support Firms Consent to a USD 26M FTC Settlement Regarding Fake Services


The Federal Trade Commission has announced a USD 26 million settlement with two tech support companies that defrauded customers into paying for unnecessary antivirus and computer repairs.

According to an FTC complaint (PDF), the Cyprus-based Restoro and Reimage, which previously operated out of the Isle of Man, used bogus Microsoft Windows pop-ups to trick customers into believing their computers were infected with viruses. The notifications would entice the victims into agreeing to a’scan’ of their system, which would identify alleged security and stability issues regardless of the computer’s actual state.

Consumers were encouraged to purchase software that would address the identified issues and remove malware. The applications cost between USD 27 and USD 58.

Read More: Tech Support Firms Agree to $26M FTC Settlement Over Fake Services

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