According to Verizon’s 2021 Data Breach Investigations Report, more than 90% of all workplace breaches begin with a phishing email, making it by far the most common means for hackers to infiltrate organizations, and it continues to grow at alarming rates. Despite this, the email security practices of many organizations haven’t changed.
Despite the fact that most businesses have switched to cloud-based email, many still rely on legacy email gateways to keep their emails secure. Despite the inability of this architecture to secure their cloud email and the rising financial costs of phishing attacks, many businesses continue to protect their email in the same way they did when it was hosted on-premise.
The Need for a New Strategy
Despite their best efforts to remain on top of persistent email threats, email service providers often lack sophisticated, AI-powered solutions to automatically recognize attack patterns. Because the recipient is alone responsible for determining whether or not a message is secure, security failures are almost unavoidable. As a result, in 2022 and beyond, email security will continue to be a concern for corporate security professionals.
Previously, email security solutions focused on signature-based threat detection, which attempted to detect malware attachments and dangerous outbound links using a database of known threats. Another common strategy is sandboxing.
While these measures are useful, they fall short of addressing the problems posed by today’s email threats. Cybercriminals can now easily generate large quantities of new malware thanks to advances in automation, and even trusted domains can be easily hijacked for malevolent reasons. Cybercriminals sell stolen user credentials gleaned from previous data breaches, and they frequently use supply-chain attacks to infect legitimate websites. Sandboxing is a time-consuming, resource-intensive procedure, and accepting email delivery delays is simply not an option for many fast-paced enterprises.
Choosing a Provider of Email Security Services
The delivery of secure email services is the responsibility of Managed Service Providers (MSPs). They must go through a multistage selection procedure to find the right security solution vendors.
They must first compile a list of potential vendors based on criteria such as time in market, global presence, integrations with other solutions, and cloud-native products. The objective at this point is to assess the vendor’s business and their technical maturity.
Then, based on independent lab tests and client testimonials, they should cut down the list to determine how effective these solutions are. A checklist of email security must-haves can aid in a more thorough, objective evaluation.
They must work with the shortlisted vendors to develop a proof of concept for a future email security solution that fulfills the specific business requirements of MSPs. This step is critical since many vendors are unable to commit to a long-term partnership that promotes collaboration and handles unique requirements, preferring instead to sell one-size-fits-all solutions.
Following that, the vendor should develop a specialized offering for the MSP to test in a sandbox environment, ensuring that the solution requirements and final implementation are complete. This method enables MSPs to take a more active role in securing their customers’ email flows and combating the weaponization of email by threat actors.
For any managed service provider, an improved email security stack means additional revenue streams, long-term growth, and a better reputation.