The Security Operations Center (SOC) has evolved in response to the threat environment. Building a dedicated crew and facilities to monitor threats around-the-clock is difficult, though. Hence, many enterprises are delegating these duties to a reliable third party. But making the decision to outsource is just the beginning. The challenging step is next: picking the best SOC Managed Services provider.
According to experts, the frequency and complexity of the cybersecurity issues that businesses are already dealing with will rise, and the need for new cybersecurity specialists will surpass the supply, making hiring skilled individuals more challenging than ever. In a circumstance when there is no way to win, what can a business do to maintain the security of its operations?
Security Operations Center (SOC) as a service is one option organizations can consider.
It’s critical for firms to understand what to anticipate from the supplier when sourcing SOC as a service.
Here are a few factors to consider while choosing a SOC as a service provider.
Think about the pricing factors
Cost is frequently a factor in cybersecurity operations. The in-house team might not be as big as it should be for this reason, among others. It may also be the main factor for businesses to explore SOC as a service in the first place.
Companies should take into account price variables, in addition to the others on this list. For executives in the C-suite, pricing is frequently their top priority. However, it shouldn’t be the only factor businesses look at when choosing a provider.
Volume-based pricing, user-based pricing, and node-based pricing are just a few of the various pricing models that exist. Some enterprises make it extremely easy to estimate how much their service will cost. Predictable expenses do not, however, equate to cheaper costs.
The suppliers at either end of the pricing spectrum might not be the ideal choice for organizations, so they should bear that in mind. They will ultimately cost them too much if they are priced too high. Although those with cheaper pricing might seem like a good pick, they might not be able to provide the services that businesses want.
Look for a supplier who is available around the clock
Improving overall tracking is one factor to consider when outsourcing Security Operations Center (SOC) monitoring to a provider. The internal team is perhaps too busy to continuously monitor the systems. They cannot react to threats until an alarm goes off since they have other things to do. When an alert goes off, certain security chores could have been overlooked or forgotten, or it might already be too late. Before there is a warning or caution, the SOC provider should be able to respond to possible threats. They should also be accessible year-round, so firms know they are getting round-the-clock support.
Not all sailing is easy
Because of the sophistication of the threat environment, prevention-based security has limitations. No company can be 100% breach-proof when dealing with a determined opponent and a big corporate attack surface. As a result, detection and response—finding and fixing breaches before they turn into severe incidents are given increased attention. Security operations (SecOps) and the SOC are responsible for that.
But there are ongoing challenges. Finding sufficient personnel to run a SOC is the first step. Industry insiders have observed that there is a shortage of professionals across the board, and Security Operations Center (SOC) analysts are perhaps among the hardest to find. It doesn’t help that many intend to resign due to the stress and exhaustion brought on by alert overload. Poor tooling that spits out data and false positives without any mechanism to prioritize signals is typically to blame for this.
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