International Justice Mission, Inc. (“IJM”) is providing notice of a data security event that potentially affected the confidentiality of information related to certain individuals. Although IJM is unaware of any actual misuse of this information, IJM is providing information about the event, response, and steps affected individuals may take to better protect against the possibility of identity theft and fraud, should affected individuals feel it is necessary to do so.
What Happened? On or about March 25, 2021, IJM learned of unusual activity related to several employee email accounts. Upon learning of the suspicious activity, IJM immediately took steps to secure the email accounts and began working with a third-party computer forensic investigation firm to determine the nature and scope of the event. The investigation confirmed that several IJM employee email accounts were accessed by an unknown actor on March 25, 2021.
IJM conducted an extensive investigation to determine the nature and scope of the incident. The investigation confirmed limited data may have been viewed or exfiltrated from the email accounts. In an abundance of caution, IJM undertook a time-consuming process of performing a comprehensive review of the information stored in the email accounts at the time of incident to identify the individuals whose information may have been viewed or taken by the unknown actor. This review concluded on September 28, 2021. IJM then worked to determine the identities and contact information for potentially impacted individuals and provide notice via written letter.
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What Information Was Involved? The following types of information were present in the impacted email accounts and therefore potentially accessed and acquired by the unknown actor during this incident: full name, address, Social Security number, driver’s license, medical information, financial account information, and other miscellaneous data elements. IJM is unaware that any of the information was misused or disseminated by the unknown actor and are providing this notice in an abundance of caution.
What We Are Doing. We take this incident and the security of your personal information seriously. Upon learning of this incident, we immediately took steps to secure the affected email account. As part of IJM’s ongoing commitment to the security of information in its care, IJM will be reviewing existing policies and procedures and implementing additional safeguards. IJM will also be individually notifying affected individuals as well as state and federal regulators, as required.
What Can You Do. IJM sincerely regrets any inconvenience this incident may have caused. IJM encourages you to remain vigilant against incidents of identity theft and fraud, to review your account statements, and to monitor your credit reports for suspicious activity. Under U.S. law you are entitled to one free credit report annually from each of the three major credit reporting bureaus. To order your free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. You may also contact the three major credit bureaus directly to request a free copy of your credit report.
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