Dialpad, Inc. announces the release of PII Redaction that will empower users with greater control over their data.
PII Redaction is a powerful safeguard for customer privacy, security, and compliance using an automatic speech recognition (ASR) and natural language processing (NLP) engine.
PII Redaction uses AI to automatically redact sensitive personal information from all transcripts in real-time, which keeps customer data secure.
This advancement reinforces Dialpad’s commitment to customer privacy protection and allows it to continue uplifting Dialpad’s user experience through enhanced AI capabilities. Dialpad customers can utilize all the competencies without putting sensitive data at risk.