JumpCloud, a provider of solutions for device, identity, and access management, has taken the necessary step of resetting customer API keys due to an “ongoing incident” without disclosing specific details. Notifications sent to customers imply that the incident pertains to a security issue.
JumpCloud emphasized that the invalidation of existing API keys was done to safeguard customers’ “organization and operations.” Although there is no explicit mention of the incident on JumpCloud’s status pages, the company has released a support page notifying administrators that all API keys have been invalidated.
This action has affected various features and integrations, and the support page offers guidance on generating new API keys.
Read More: JumpCloud Says All API Keys Invalidated to Protect Customers
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