In today’s competitive marketplace, it has become increasingly crucial for Extended Detection and Response (XDR) vendors to understand the priorities of CISOs are for creating solutions that complement their existing security technologies.
According to a recent research conducted by ESG, 83 % of enterprises are planning to increase their threat detection & response investment in 2021. This depicts that existing tools and techniques are insufficient and XDR can capitalize on this market demand if vendors break through the industry hype, connect with security professionals and influence the cybersecurity space. Though the task seems straightforward, many XDRs vendors often fail to understand the security priorities of the CISOs.
Even with immense investment interest in the XDR solutions, only a few vendors dominate the market because most of them fail to pierce the market as they don’t understand the kind of solutions the CISOs desire. Hence, XDR vendors should consider a few things to connect with the CISOs on a deeper level and strengthen the relationships for achieving their long-term goals.
One of the critical aspects of XDR is its analytical superiority over the current threat detection solutions. Even though the theory associated with it states that XDR tools gather and process information from various tools and somehow provide timely, accurate and comprehensive threat detection, many CISOs are skeptical about it.
Therefore, XDR vendors must stop relying on the theory aspects and opt for data science tools that strengthen their case that their tools, indeed deliver, threat detection accuracy. This will give confidence to the CISOs that the XDR tools can be deployed for the security of operations of the enterprise.
Implementing guidance has been one of the biggest challenges XDR vendors encounter. Though the unified security technology architecture is appealing, they are, in contrast, different from the XDR tools many enterprises are using.
Therefore, if such architecture is to be incorporated in the present enterprise’s framework, XDR vendors must ensure that they don’t disrupt the usage of existing XDR tools. Furthermore, XDR vendors must provide a clear set of guidelines regarding architectures, case studies and training guidelines to CISOs to attract the needed investment in the tools.
To have a greater influence on the cybersecurity infrastructure of enterprises, many XDR vendors offer solutions that may need the CISOs to replace their wide-range existing tools in place. CISOs may have a hard time convincing their board to take strong measures that may significantly impact their already stretched budget in today’s economic uncertainty.
Instead of developing and offering XDR solutions that require a complete transformation of the present cybersecurity infrastructure of enterprises, XDR vendors must build integration solutions including APIs, partnerships, custom connectors and many more. Moreover, they should establish ways to interoperate the existing tools while complying with the security requirements.
There’s no doubt that enterprises are in need of great help with threat detection and response tools and are open to various changes in XDR. However, CISOs responsible for incorporating them in the cybersecurity infrastructure of their enterprises are still concerned about its applications and how it effectively leverages the technology for strengthening their infrastructure.
Hence, XDR vendors must prepare their strategy, connect and have honest discussions with CISOs about XDR tools. They must help them understand how XDR can effectively fit into security operations technologies and methodologies and it can help to support their long-term goals.