Enterprise Contact Centers are being targeted with COVID-19 Scams

Enterprises, spam, COVID-19, scams, coronavirus, pandemic, online users,
Enterprise Contact Centers are being targeted with COVID-19 Scams

A new report has revealed enterprises are getting high-risk calls from fraudsters. There has been an increase in COVID-19 scams via phones and online sites.

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Businesses across the US should be on a high alert as the coronavirus pandemic has provided an opportunity for fraudsters to exploit online users. Next Caller, a call verification company revealed there has been a spike in high-risk calls at almost 30% on average and 41% for financial institutions. Fraudster activity is escalating as they are exploiting COVID-19 to attack enterprises and American businesses.

Source: https://www.zdnet.com/article/enterprises-are-getting-more-high-risk-calls-as-fraudsters-exploit-covid-19/

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