Managed Service Provider’s (MSP) Role in Defending the Organization’s IT Infrastructure

IT infrastructure

Partnering with the right managed service providers will help businesses to digitally transform successfully without compromising on security.

Digital organizations need to ensure their IT infrastructure is securely accessible to all the authorized users on the business network to have smooth business operations. In this competitive environment, business disruptions due to various cyber threats and other risks can have serious consequences on business continuity. However, many enterprises find it difficult to attract, hire and retain skilled resources to develop and secure their growing IT infrastructure. As a result, the entire responsibility of securing their IT infrastructure falls on the limited IT resources.

Partnering with a secure, scalable, and reliable managed service provider strengthens organizations’ capabilities to defend the enterprise IT infrastructure against various threats and risks.

Top MSP vendors leverage Remote Monitoring and Management (RMM) technology to monitor the performance of the client’s tech stack and all the applications.

Also Read: Reassessing DevSecOps in the Face of Rising High-Profile Security Breaches

Here are a few key defenses that SecOps teams can leverage from a managed service provider:

Securing IT infrastructure from initial compromise and targeted attacks

MSP’s primary focus is to secure the enterprise tech stack from being compromised, which hardens the vulnerable systems and remote access tools like Virtual Private Networks. Moreover, they offer robust vulnerability scanning tools that monitor the business network to identify potential vulnerabilities and mitigate them in real-time to secure their data while making their software and applications on the tech stack accessible to the users whenever required. Managed service providers with internet-facing remote desktop services will enable CISOs to mitigate targeted cyber-attacks like password spraying, phishing attacks, and other brute force attack risks.

Designing and implementing a holistic cyber hygiene policy throughout the enterprise

While evaluating a managed service provider, CISOs should analyze their capabilities to ensure the longevity of their IT infrastructure. It is crucial to keep the internal tools, applications, and software on the entire IT infrastructure updated to strengthen the business’s security posture against various threats and vulnerabilities. The top MSP vendors have effective patching strategies, which they constantly accomplish regularly for firewall and VPN applications. Partnering with a managed service provider will enable businesses to set application-based Multi-Factor Authentication (MFA) for all the systems, remote monitoring, and management tools and track unsuccessful login requests. Businesses and MSPs need to ensure they enforce stringent password management policies to defend against malicious threats that bank on credential stuffing.

Also Read: Top Four Implementation Impediments for Password less Authentication

Embrace a zero-trust approach

Zero-trust network architecture approach is one of the most efficient ways to reduce the exposure of critical assets and data sets on a business network to unauthorized users. This cybersecurity approach enables businesses to restrict access to particular systems and datasets that they require access to accomplish their tasks. Embracing A zero-trust approach to defend the IT infrastructure will help to reduce the risk exponentially because this strategy will ensure that all the users, systems, and applications need to be verified before they are granted access to the business network. Zero trust network architecture will isolate each system on the IT infrastructure from the rest. SecOps teams can strengthen the cybersecurity posture because they can successfully secure the IT infrastructure from threats that attempt to spread laterally in the network. Enterprises that lack the ability to design and implement a zero-trust approach can partner with managed service providers to strengthen their defense strategy against various cyber threats and risks.

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