Datadog Announces ServiceNow Service Graph Connector

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Service Graph Connector Program

New integration arms customers with the ability to reduce risk, improve the experience, and speed time to value with Datadog’s monitoring and security capabilities

Datadog, Inc.(NASDAQ: DDOG), the monitoring and security platform for cloud applications, today announced it has joined the ServiceNow® Service Graph Connector Program, a new designation within the Technology Partner Program, and released a Service Graph Connector for Datadog. This two-way integration allows joint Datadog and ServiceNow customers to better manage the health of digital services.

Datadog Service Graph Connector enhances IT operation’s ability to monitor and resolve digital service issues by adding critical observability and infrastructure data into the Service Graph, enabling customers to:

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  • Better understand the business context of resources or services being monitored in Datadog
  • Gain improved visibility into applications, services, and their relationship with the underlying infrastructure that powers them in the Service Graph and CMDB

Datadog’s platform provides customers with visibility into the health and performance of their entire infrastructure. With the Service Graph Connector, customers can now leverage information from the ServiceNow Service Graph and CMDB in Datadog for better notifications with actionable context included when an alert triggers. Additionally, customers can leverage the ServiceNow Service Graph and CMDB for better IT operations. By relying on Datadog as a discovery mechanism for their cloud resources, customers can ensure their CMDB has near-real-time results.

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“ServiceNow is leading the future of work by creating great experiences for businesses,” said Jeff Hausman, vice president and general manager of IT Operations Management, Security, and CMDB, ServiceNow. “We are pleased to have a Service Graph Connector for Datadog so that our joint customers can leverage Datadog’s Monitoring and Security Platform with ServiceNow Service Graph and CMDB to make their digital services highly performing and always available.”

“ServiceNow customers rely on their CMDB as a mechanism to keep track of all of their resources and configuration changes,” said Ilan Rabinovitch, Vice President of Product and Community, Datadog. “Datadog’s leading cloud monitoring platform and new connector will bring their CMDB into the cloud age by automatically discovering and adding in cloud resources as configuration items.”