NETSCOUT Introduces nGeniusEDGE Server to Quickly Identify and Resolve User Experience Performance Issues

NETSCOUT Introduces nGeniusEDGE Server to Quickly Identify and Resolve User Experience Performance Issues-01 (1)

NETSCOUT SYSTEMS, INC . (NASDAQ: NTCT), a leader in network security, service assurance and business analytics solutions, today Announced nGeniusEDGE Server, a comprehensive plug-and-play solution that provides customers with the visibility and insight they need to ensure a high-quality end-user experience, regardless of employee location. nGeniusEDGE Server provides a faster way to identify and resolve performance issues affecting end users through an easy-to-deploy solution. The solution brings together the views and analytics of nGeniusONE® and the comprehensive testing capabilities of nGeniusPULSE nPoint to alert IT teams to problems before they impact the business.

“More than ever, IT organizations need to quickly assess performance issues before they impact business productivity and performance, whether they are application, client, service, or network issues,” said Mark Leary, research director, Network Analytics at IDC. Infrastructure. As a result of the pandemic, more and more companies are adopting a hybrid work model, and employees are now outside the visibility of traditional monitoring tools. In addition, remote locations at the edge of the enterprise network are often including manufacturing, banking and Companies in industries such as retail make higher-value contributions, but often have visibility gaps that need to be addressed to improve the end-user experience.”

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According to a 2021 business impact study by NETSCOUT, more than 42% of businesses will support a hybrid work environment after the pandemic ends. As a result, IT teams need to understand how employees are using VPNs, VDI, UCaaS, SaaS, and other voice and enterprise applications at remote locations to ensure business continuity. nGeniusEDGE Server proactively monitors end-user experience through business transaction testing to continuously understand the performance of applications that remote workers rely heavily on, including collaboration services such as Webex and Zoom, and web/SaaS applications such as Microsoft Office 365, SalesForce, and ServiceNow program.

Michael Szabados, Chief Operating Officer of NETSCOUT, said: “Over the past two years, the massive shift to a remote work model has exposed application and network performance issues, leaving IT teams challenged to meet employee needs and address business vulnerabilities. nGeniusEDGE Server The ability to quickly discover why and where problems occur. For customers who have not used NETSCOUT in the past, it opens the door to utilizing NETSCOUT’s ASI patented technology to provide remote office workers with a practical and economical solution provide support.”

To support end-user experience monitoring and rapid time-to-value, nGeniusEDGE Server comes preloaded with nGeniusPULSE and nGeniusONE software. Software or hardware nPoints are available separately. Please visit the company website to learn more about nGeniusEDGE Server.

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